Effective Date: July 31, 2025

At Arabian Garden General Trading Co. LLC, we respect the privacy of our business partners and clients. This Privacy Policy explains how we collect, use, and safeguard your information in the course of our import/export operations.

Company Information

Business Name: Arabian Garden General Trading Co. LLC
Address: Shop No 3, Al Ras Building, Opp. Al Jazeera Hotel, Al Ras Street, Deira, Dubai – UAE
Email: info@arabiangarden.ae
Phone/WhatsApp: +971 50 1008233

Information We Collect

We collect only essential data for business purposes, such as:

  • Business Contact Information: Name, company name, designation, phone, email

  • Transactional Details: Purchase orders, invoices, and shipping documents

  • Banking Details: For payments via wire transfer or LC (never stored digitally)

  • Communication Records: Emails, calls, and inquiry forms for trade-related purposes

We do not collect consumer-level personal data like credit card info, birthdates, or behavioral browsing data.

Purpose of Data Use

We use your information strictly to:

  • Process and fulfill import/export orders

  • Comply with trade and customs regulations

  • Facilitate logistics, invoicing, and documentation

  • Communicate regarding shipments, contracts, or compliance

Data Sharing

We may share information with:

  • Shipping & logistics companies to execute deliveries

  • Customs authorities for clearance and legal compliance

  • Banking institutions for payment processing

All parties are bound by legal or contractual confidentiality obligations.

Data Protection and Security

We protect your data through:

  • Secure email communication

  • Limited-access internal documentation systems

  • No public cloud or consumer marketing platforms

No financial or sensitive data is stored online or shared without necessity.

International Transfers

As a global business, data may be used or stored in jurisdictions relevant to the trade route or client location, in accordance with applicable regulations.

Data Retention

We retain records only as long as required by UAE law, trade compliance, or financial audit purposes.

Your Rights

You may request:

  • A summary of the business data we hold on you

  • Correction of incorrect contact or trade details

  • Deletion of data (unless bound by law to retain it)

To exercise your rights, contact us at info@arabiangarden.ae

Changes to This Policy

We may update this policy periodically. The most current version will be available on request or sent upon contract initiation.